Internet Security Department | Hawaii

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  • Reporting Spam/Phishing Incidents

    Outlook Express
    Right click on the message and select Properties.
    Choose the Details tab and select the Message Source Button.
    Right click, Select All (CTRL + A) and Right click, select Copy (CTRL + C).
    Close the Message Source window and the Properties window.
    Select New Mail and position your cursor in the body of the E-mail.
    Right click, Paste (CTRL + V) the copied information.
    Send the E-mail to spamblock@security.rr.com


    Outlook
    Open the message.
    Click the View menu and select Options. You should see a pop up window. Find the box called "Internet Headers" near the bottom of the window. This box contains the full headers. To copy the contents, put your mouse pointer in the box, right-click and choose Select All. All the text in the box will then be highlighted. Right-click in the box again and this time choose Copy.
    Click on Close.
    You can paste the headers into your spam report.
    With the message you plan to submit still open, click Forward.
    Right click, Paste (CTRL + V) the copied header information into the body of the message.
    Send the E-mail to spamblock@security.rr.com


    Thunderbird
    Select the message.
    Go to View, select Message Source.
    Copy the headers - Right click, Select All (CTRL + A) and Right click, select Copy (CTRL + C).
    Select Write.
    Paste the full headers into the body of your email - Right click, Paste (CTRL + V) the copied information.
    Send the E-mail to spamblock@security.rr.com


    Google Mail (Gmail)
    Click on the More options command near the top of a message.
    Click on the Show original command near the end of the list of command options.
    Select all of the text, copy it, and paste it into the body of your email.
    Send the E-mail to spamblock@security.rr.com

    For more information on how to display full headers in your E-mail client, please visit spamcop.net*

    *For your convenience Road Runner has added links to some popular products or websites. Time Warner Cable and Road Runner do not endorse or support any of the products. They are listed for your reference and represent only a portion of those commercially available.